PRIVACY POLICY, DISCLAIMER & WEBSITE POLICIES

1. Privacy Policy

Viraxs Healthcare (“Company”, “We”, “Our”) respects your privacy and is committed to protecting your personal information.

By using our website or services, you agree to this Privacy Policy.

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2. Information We Collect

We may collect:

– Name

– Mobile Number

– Email Address

– Address

– Patient Details

– Medical Information shared by Client

– Service Requirements

– Payment Information

– WhatsApp Communication

– Website enquiry details

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3. Purpose of Collection

Information is collected only for:

– Providing requested services

– Assigning caregivers

– Customer support

– Billing

– Service improvement

– Legal compliance

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4. Data Security

Viraxs Healthcare takes reasonable administrative and technical measures to protect personal information.

However, no online platform or electronic storage system can be guaranteed to be completely secure.

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5. Sharing of Information

Personal information shall not be sold.

Information may only be shared:

– With assigned staff where necessary

– With treating doctors when authorised

– With Government authorities where legally required

– With payment service providers

– With legal authorities if required by law

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6. Data Retention

Client information may be retained for business, legal, accounting and compliance purposes for the period required under applicable law.

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7. Client Rights

Clients may request correction of incorrect personal information by contacting Viraxs Healthcare.

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8. Cookies

Our website may use cookies for improving user experience, analytics and website functionality.

Users may disable cookies through their browser settings.

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9. Website Disclaimer

Information available on this website is intended only for general information.

It shall not be considered medical advice, diagnosis or treatment.

Always consult a qualified medical practitioner regarding medical conditions.

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10. Medical Disclaimer

Viraxs Healthcare provides healthcare support services.

Medical decisions, prescriptions, diagnosis and treatment shall always remain under the supervision of a registered medical practitioner.

The Company does not guarantee medical recovery or treatment outcomes.

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11. Third-Party Links

Our website may contain links to third-party websites.

Viraxs Healthcare is not responsible for the privacy practices, content or services of external websites.

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12. Intellectual Property

All website content including:

– Logo

– Brand Name

– Text

– Graphics

– Images (unless separately credited)

– Website design

are the intellectual property of Viraxs Healthcare or are used under appropriate licence/permission where applicable.

Unauthorised copying, reproduction or commercial use is prohibited.

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13. WhatsApp & Call Consent

By contacting Viraxs Healthcare through phone call, WhatsApp, website enquiry or contact forms, you consent to receive service-related communications.

We do not send spam messages.

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14. Marketing Communication

Promotional communication may be sent only where permitted by applicable law or where consent has been obtained.

Clients may request to opt out of promotional messages.

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15. Limitation of Website Liability

Viraxs Healthcare shall not be responsible for temporary website downtime, technical errors, internet interruptions or events beyond reasonable control.

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16. Changes to Privacy Policy

Viraxs Healthcare reserves the right to update this Privacy Policy from time to time.

Updated versions shall become effective upon publication on the website.

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17. Contact Information

Viraxs Healthcare

Website:

Home

Email: Support@viraxs.com

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Phone: +919670684217

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Address: Krishna Tower Manohar Marg Sector 52 Wazirabad Gurugram Haryana 122003

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18. Final Declaration

By using the website, submitting any enquiry, contacting Viraxs Healthcare or availing any service, you acknowledge that you have read, understood and agreed to:

– Terms & Conditions

– Privacy Policy

– Refund & Cancellation Policy

– Website Disclaimer

You further agree that all disputes shall be governed by the laws of India and subject to the exclusive jurisdiction of the competent courts at Gurugram, Haryana.